Working Experience

User Experience Designer (Freelance)
Stario - Cyprus
April 2021 - July 2021

Stario is a fintech startup based in Cyprus looking for investors to start the development of their App. As a UX freelancer my task was to create a medium-fidelity prototype to showcase the main features of the App.
My process began with research which included benchmarking and online surveys, then I moved to analyzing and creating the main flow and a rough sketch, after that I designed the wireframe and prototype.

User Experience Designer (Intern)
Top Team - Sweden
March - June 2021

Redesign TopTeam’s website both desktop and mobile version. My role included: Researching, sketching, wireframing, prototyping.
Also, I helped the team with their social media platforms such as Linkedin, where I posted recent job openings and sought new talents that could match our customers’ needs.

IT Coordinator
Burgan Bank - Kuwait
2015 - 2017

Balancing act between (CITO) Chief of Information Technology Officer, IT managers and the rest of IT staff which included:

  • - Reviewing and filling internal help requests.

  • - Tracking IT related orders and bills, maintaining license/ contracts documentation and renewing upgrades.

  • - Provide a professional administrative services.

  • - Process invoices related to AMC (Annual Maintenance Contract).

  • - Maintain/ update fixed asset system registry related to IT.

Administrator
American University of Kuwait
2008 - 2015

  • - Providing support to managers, colleagues, vendors and students by handling a variety of administrative tasks in order to ensure that all interactions throughout the university are positive and productive.

  • - Responsible for student financial accounts.

  • - Prepare and organize meetings.

  • - Dealing with vendors in terms of their payments.

Education

UX Design Institute
2019 - 2020

Professional Diploma in UX Design.

Credit-rated by Glasgow Caledonian University.

The Open University
2012 - 2015

Bachelor's Degree in Business Studies with Management.

GPA 3.57/4

Newcastle College
2010 - 2011

Professional Diploma in Public Relations

Newcastle College
2007 - 2008

Professional Diploma in Business Management

Skills and Tools

Usability test

Online Survey

Wireframes

Prototypes

In-depth interview

Affinity Diagram

Personas

Sketch

Benchmark

Flow Diagram

Customer Journey Map

Figma

Webflow

Invision

Wix

Word Press

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